I applied on the Health Insurance Marketplace for Blue Cross Blue Shield Illinois, but haven't heard if my application has been received and accepted. Did my coverage start on the effective date I requested?

BCBSIL receives new applications from the Marketplace every day. If you applied through the Marketplace, it will take a few days for processing through the Marketplace before they are sent to us. It then takes us about 5-10 business days to process your enrollment in the BCBSIL system.

If you just applied recently, we encourage you to wait to see if you receive your membership information soon. If you applied weeks ago and have not received anything from us, it is possible your application has been held up for some reason.

If you applied on the Health Insurance Marketplace or with BCBSIL online and you have not received information from us, call the BCBSIL Customer Service Center at 800-538-8833 and we will look up the status of your application. Call volumes are still very high, so you may have to hold for a long period before getting through. They will help you as quickly as possible.