Enrolling in Medicare Supplement or Advantage Plan During COVID-19

We are in this together, our preparedness and training have prepared us to help you virtually and in person. 

Can I Enroll in a Medicare Plan over the phone?

The short answer is YES!! Keep reading to learn more about what Independent Health Agents management team have put in place to ease the communication line between our clients and agents. 

Can I Self-Enroll in a Medicare plan online? 

Absolutely, if you are Savvy person and aware of what plan you are looking for, you can use this Self-Enrollment link to shop and choose your plan. Simply you will start by entering your Zip Code and follow the prompt. Should you need assistance at any time, call us at 312-726-6565 to speak with an expert. 

Would I be able to get assistance from an Agent or Broker over the phone?

That's what we here for. Since the pandemic started our management team have been working tirelessly on moving all our staff and agents for remote work. All our agents and brokers are equipped with all telecommunication tools to virtually assist you in navigating for health plan. Simply call us at 312-726-6565, you will be connected to a licensed agent swiftly.

I do not feel comfortable or safe meeting in person with an agent due to my pre-existing health conditions, and out of abundance of caution I would like to discuss my options virtually. How does that work? 

We totally understand, and we appreciate you are doing your part by socially distancing and keeping yourself and others safe. You can simply call us to speak with a licensed agent, who will set up an appointment to go over plans available in your area. 

If you are looking for Medicare Advantage Plans (aka MA or MAPD), we are required by CMS to collect a signed scope of appointment from you via email or voice signature. This scope of appointment would allow your agent to discuss and illustrate all available MA/MAPD plans in your area. The process is simple and fast. All what you need is an active email account to sign electronically with your fingertips. 

I need to make sure all my medications and providers are in network for the plan I pick, can we do that over the phone or online?

Never easier!! Our agents have the latest and most up to date tools to look up all your medications, with your consent, within 60 seconds. The agent will then go over the medications pulled and review them with you. Our agent will make sure to enter all your providers in the platform and confirm with you if they are in network for the plan you choose. 

Same technology and methods apply for Self-Enrollment links.