In an emergency, go directly to the nearest hospital. For non-emergencies, some HMO plans allow you to get health care services from a Blue Cross and Blue Shield affiliated doctor or hospital when you are traveling. If you aren't sure, contact customer service at the number on the back of your member ID card before you go. And always remember to carry your current BCBSIL member ID card. It contains helpful information for accessing health care at home or away.
Access for Extended Stays (Temporarily Residing Away From Home)
Additionally, BCBSIL HMO members have access to The Away From Home Care Program.
BCBSIL members who have HMO plans may become guests of an affiliated HMO when they are away from home for at least 90 days. The Away From Home Care Program is ideal for members who:
- Have a child attending school out of state
- Have family members who live in different service areas
- Have a long-term work assignment in another state
This program allows ongoing access to contracting hospitals and doctors.