I applied for a plan on the Health Insurance Marketplace and also applied for a plan directly with BCBSIL, so now I'm getting a bill for both. How do I cancel one?

BCBSIL cannot process a cancellation request for a Marketplace plan. If you want to cancel your Marketplace plan, you can call the Marketplace at 800-318-2596. If you want to cancel our off-Marketplace plan, we can process that cancellation for you. Call Customer Service at 800-538-8833. You can also log in to your Blue Access for Members account and to send a secure email message.

A policy will also automatically be cancelled for nonpayment if you don't pay the premium. This may be your best option. You would simply pay the premium for the plan you want to keep and not pay the premium for the plan you want to cancel.

Members can log in to their Blue Access for Members account from a desktop or mobile browser for more information about benefits, claim status and more.