You have two options:
1. Reach out to your provider/ PCP billing office and ask them to make the correction as soon as possible and re-route the bills to the insurance carriers for payment before the global billing period deadline (990 days from visit).
2. Call the insurance carrier directly, have your EOB ready along with your PCP office information and date of vision. Your insurance carrier would either take actions towards correcting the glitch or advise you on the next steps.